Webinar: “WOW Starts with You!”

PAPPA MEMBER BENEFIT!

Wild Wednesday Webinars

Wednesday, February 28, 2024

12:30 to 1:30 p.m.

Presented by

Jim Thomsen, V.P. Customer Success, Darlene Unger, Sr. Customer Success Mgr., Showdown Displays

“WOW Starts with You!”

The Employee experience directly impacts the Customer experience, (EX=CX). In this presentation we will review Ten Best Practices that help to develop a highly engaged culture that ultimately drives Legendary Customer Experiences.   

Learning Outcomes: 

- Best Practice for Hiring the right fit.

- Performance Score Cards that Motivate.

- Creating effective recognition programs.

- Developing a self-sustaining organic culture.

 Your Regional Associations — Where Professionals Go to Grow!